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Frequently Asked Questions.

  • Do you offer a wide range of school uniforms?
    Yes, at Smart Scholar, we take pride in offering a diverse selection of school uniforms for various institutions, including blazers, badges, shirts, skirts, trousers, ties and more.
  • Can I find sportswear suitable for different sports at your store?
    Absolutely! We have a comprehensive collection of sportswear that caters to different activities, such as soccer, hockey, cricket, netball, swimming, athletics and more, ensuring you find the right attire for your sports club or child’s extracurricular activity.
  • What sizes do your school uniforms come in?
    Our school uniforms are available in a range of standard and special sizes to accommodate students of all ages and body types, ensuring a comfortable fit for everyone. Check-out our special order policy before contacting us to place your order for special sizes.
  • Are your products durable and of good quality?
    Yes, quality is our number one priority. We source our products from reputable brands and manufacturers, we also manufacture our own products, ensuring that you receive durable and high-quality products.
  • Is there an option for personalized or embroidered uniforms?
    Definitely! We offer customization services, including personalized embroidery and printing, allowing you to add names, logos or other details to your uniforms, sportswear or corporatewear for a unique touch.
  • Do you provide corporatewear for businesses and organizations?
    Yes, we offer a selection of professional attire suitable for various industries, including shirts, blouses, trousers, skirts and more to help your team look polished and unified.
  • What stationery products do you offer?
    At Smart Scholar, you can find an extensive range of stationery items, including pens, pencils, notebooks, planners, art supplies and other essentials to meet your academic or office needs.
  • Do you offer bulk discounts for school orders or corporate purchases?
    Yes, we provide attractive discounts for bulk orders. Whether you're a school outfitting your students, a company dressing your staff or a sports club sprucing up your team, we can offer special pricing for large quantities.
  • Can I shop online and have the products delivered to my location?
    Although our website does not offer online shopping, you can place a remote order for products using our WhatsApp Hotline or by contacting us via email or telephone! We provide reliable delivery services nationwide to ensure your purchases reach you promptly and conveniently.
  • What is your return policy?
    To exchange, return an item or sample: An item or sample must be returned within 5 days of purchase in its original condition as purchased. Alterations, glitter, powder, lotion, pet hair, food or grease stains and foul odours may strictly not be returned or refunded! Items must include the swing ticket attached accompanied by the purchase invoice or cash sale slip. We do not offer exchanges or refunds on swimwear and underwear items due to hygiene and health reasons. If you encounter any issues with your purchase, please feel free to contact us and we'll be happy to assist you.
  • Do you have fitting rooms or change facilities?
    Yes, we do! Smart Scholar provides well-equipped fitting rooms and change facilities in our physical store. Our exceptional staff is always ready to assist you in the fitting process, ensuring you find the perfect size and style for your child.
  • Do you offer lay-byes?
    Certainly! Smart Scholar offers a convenient lay-bye option for our customers. With a 30% initial deposit and a three-month lay-bye period, you can secure and set aside your desired products and collect them after they’re fully paid.
  • What payment methods do you accept?
    We accept various payment methods, including card facilities for credit or debit cards, EFT (Electronic Funds Transfer) and cash (for in-store purchases).
  • Do you have a size guide to help me find the right fit?
    Yes, contact us or come in-store to view our comprehensive sizing guide to assist you in finding the perfect fit for our clothing products.
  • What sets Smart Scholar apart from other schoolwear suppliers?
    Smart Scholar stands out with our commitment to offering high-quality products, excellent customer service, and convenient shopping experiences. Our dedication to providing durable and affordable uniforms, along with personalized support from our staff, sets us apart as your trusted source for all your schoolwear, sportswear, corporatewear and stationery needs.
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